This Disclaimer applies to all content on www.dovyn.shop (the "Site"), operated by Asemalhe Dookens, trading as DOVYN. Please read it alongside our Terms of Service, Privacy Policy, Shipping Policy, and Refund Policy.
General Information Only
The content on this Site — including product descriptions, blog posts, social content, and any advice or tips we share — is provided for general informational purposes only. It's not intended as, and should never be treated as, professional, medical, or dermatological advice.
Not Medical Advice
DOVYN products are health and beauty products, not medical devices or treatments. Nothing on this Site is intended to diagnose, treat, cure, or prevent any medical condition or disease. If you have a skin condition, allergy, sensitivity, or any health concern, please consult a doctor, dermatologist, or other qualified healthcare professional before using any product — especially if you're pregnant, breastfeeding, or on medication.
If you experience any irritation, allergic reaction, or discomfort while using a product, stop use immediately and seek medical advice if needed.
Results May Vary
Any results, benefits, or experiences described on this Site — in product descriptions, reviews, or elsewhere — reflect general product intent and, where included, real customer experiences. They are not a guarantee that you will experience the same results. Skin, hair, and bodies are individual, and outcomes can vary from person to person.
We do not make claims of "miracle," "instant," or "guaranteed" results, and we ask that you treat any such claims from third parties (including resellers or unofficial listings) as not representing DOVYN.
Product Images & Descriptions
We do our best to display product colours, textures, and details as accurately as possible. However, actual appearance may vary slightly due to screen settings, lighting, natural ingredient variation, or minor packaging updates. Please refer to the written product description as the primary source of truth.
Ingredients & Allergies
Always review the full ingredient list on the product page or packaging before use, particularly if you have known allergies or sensitivities. We do our best to keep ingredient information accurate and current, but formulations can occasionally change — if in doubt, check the physical packaging or contact us before use.
External Links
Our Site may contain links to third-party websites (for example, payment providers, couriers, or social media). We don't control and aren't responsible for the content, accuracy, or practices of those external sites. Visiting them is at your own discretion.
No Professional Relationship
Interacting with this Site, our content, or our customer support does not create a professional, medical, or advisory relationship between you and DOVYN. Our team is here to help with orders, products, and general questions — not to replace professional advice.
Errors & Omissions
While we work to keep information on this Site accurate and up to date, occasional errors or omissions (in pricing, descriptions, or availability) may happen. We reserve the right to correct any such errors and to update content on the Site at any time without prior notice.
Limitation of Liability
This Disclaimer works alongside the Limitation of Liability section in our Terms of Service. To the maximum extent permitted by South African law, DOVYN is not liable for any loss or damage arising from reliance on information provided on this Site. This does not affect any right you have under the Consumer Protection Act 68 of 2008 that cannot be excluded by law.
Questions?
If anything here is unclear, or you'd like more information about a specific product before using it, reach out to us at contact@dovyn.shop — we'd rather you ask first than guess.